Employment

Call Center Evaluator & Telephone Mystery Shopper Jobs

Hiring Call Center Evaluators / Phone Mystery Shoppers Throughout The United States

Call Center QA hires U.S.-based telephone mystery shoppers and call center evaluators to complete phone-based customer service evaluations from home. This flexible contractor opportunity is ideal for people with strong listening skills, clear written communication, and attention to detail. Learn more about Call Center QA or explore our telephone mystery shopping services.

About This Opportunity

Work From Home. Flexible Hours. Fast Payouts.

This remote contractor opportunity as a telephone mystery shopper or call center evaluator is ideal for men and women who don't mind speaking on the phone, have great listening and writing skills, and a strong attention to detail. No previous experience is necessary and we do NOT require a background check or W9 (unless you earn $600 or more with us).

You must be at least 18 years or older and be a current resident of the United States to apply. We do not charge a registration fee to apply or to work with us as a phone mystery shopper.

We will also consider applicants with different backgrounds who have the right set of skills. Parents, disabled adults, grandparents, students, and those looking for extra income can all benefit from this work-from-home opportunity.

What the Work Involves

We offer a great opportunity to make extra cash while working from home on your own schedule. You will get paid $6–$7 to complete a telephone mystery shop along with a brief online feedback form (only 1 page long).

Each call is typically around 5–15 minutes and our feedback form takes only a few minutes to complete. Our payout per call is one of the highest in the industry and we pay fast.

Payout in 1–5 business days via PayPal

$6–$7 Per Call

One of the highest per-call payouts in the industry.

Flexible Hours

Work on your own schedule with no minimum hours required.

100% Remote

All evaluations are completed by phone from your home.

Important Before You Apply

Please make sure your contact information is accurate, especially your PayPal email address.

If you complete a test call or, if hired, are asked to complete paid call evaluation forms, you must use the same PayPal email address on every Call Center QA form. This helps us match your application, test call, paid call evaluations, and payment records.

To help make sure you receive hiring updates, we recommend adding info@callcenterqa.org to your email contacts or address book. Gmail is preferred when possible because some Yahoo, Comcast, and AOL email accounts may block or delay our messages.

By submitting this form, you agree to our Privacy Policy.

Apply Now

Complete the registration form below to apply as a phone mystery shopper.

Contact Information

First Name *

Last Name *

Contact Email *

PayPal Email Address *

Important: If you complete a test call or, if hired, are asked to complete paid call evaluation forms, you must use this same PayPal email address on every Call Center QA form.

Phone Number (enter as xxx-xxx-xxxx) *

Address

Address *

Address Line 2

City *

State / Province / Region *

Postal / Zip Code *

Country

Profile Questions

Age Range *

Are you a homeowner or renter? *

Do you own or lease a car? *

Highest Level of Education *

Have you worked for Call Center QA before and been paid? *

yesno

Do you have previous mystery shopper experience? *

yesno

How did you hear about Call Center QA?

Consent

By submitting this form, you are giving your express written consent for our company to contact you regarding employment with our company. We promise never to share your contact information with anyone else. *

FAQ

Telephone Mystery Shopper Job FAQs

Yes. Call Center QA telephone mystery shopper evaluations are completed by phone from your home.

No previous mystery shopping experience is required. Applicants should be comfortable speaking on the phone, listening carefully, and submitting clear written evaluations.

Approved paid call evaluations typically pay $6–$7 per completed call and submitted evaluation form.

Most calls take about 5–15 minutes, and the online evaluation form usually takes only a few minutes to complete.

Payments are sent through PayPal, usually within 1–5 business days after an approved paid call evaluation is reviewed.

No. The test call is part of the hiring process and is not a paid assignment. If the test call is approved and Call Center QA decides to move forward, applicants may receive paid call opportunities by email.

Yes. Applicants should use the same PayPal email address on the application, test call form, and any paid call evaluation forms. This helps Call Center QA match applications, evaluations, and payment records.