Job Posting — Remote, United States

Telephone Mystery Shopper Jobs From Home

Get paid to complete short telephone mystery shopping calls from home. No previous mystery shopping experience is required.

Part-Time Contract Work  |  Remote  |  No Experience Required

Call Center QA has provided telephone mystery shopping and call center evaluation services nationwide since 2014.

Job Overview

About This Work-From-Home Opportunity

Call Center QA hires independent contractors to complete telephone mystery shopping calls from home. As a telephone mystery shopper, you will call real businesses such as insurance companies, home service providers, and other call centers. After each call, you will complete a short online evaluation form based on your experience.

This is flexible, part-time contract work that can be completed from home. No previous mystery shopping experience is required.

Learn more about our telephone mystery shopping company or view our telephone mystery shopping services.

Job Details

Position Details

Job Title

Telephone Mystery Shopper

Location

Remote, United States

Job Type

Part-Time, Contract

Pay

$6 to $7 per completed approved call

Experience Required

No experience required

Education Required

No degree required

Schedule

Flexible, based on available call assignments

Application Method

Apply through the Call Center QA Employment page

Pay clarification: This is per-call contractor pay, not hourly employment. Payment is made for completed and approved calls according to the instructions provided after you are hired.

Responsibilities

What You'll Do

  • Complete assigned telephone mystery shopping calls from home
  • Call real businesses and evaluate the customer service experience
  • Follow the instructions provided for each call assignment
  • Complete a short online evaluation form after each call
  • Submit accurate, detailed feedback based on your call experience
  • Use the same PayPal email address across your application and call forms

Requirements

Requirements

  • Must be able to make phone calls during available call assignment windows
  • Must have access to a phone and internet connection
  • Must be able to follow written instructions carefully
  • Must provide accurate information on evaluation forms
  • Must use a valid PayPal email address for payment
  • Must be professional and respectful during calls
  • Must not call the same assigned call center more than once unless specifically instructed

Who This Is For

This May Be A Good Fit If You Are Looking For:

  • Work-from-home jobs with no experience required
  • Part-time remote contract work
  • Mystery shopper jobs from home
  • Flexible side income opportunities
  • Telephone-based work from home
  • Remote work for stay-at-home parents, retirees, students, or anyone seeking flexible assignments

Assignments are based on client needs and availability. This is independent contractor work. Available work may vary.

Before You Apply

Important Information Before Applying

Telephone mystery shopping assignments are offered based on client needs and availability. This is independent contractor work, not full-time employment. Call availability may vary. Payment is made for completed and approved calls according to the instructions provided after you are hired.

Applicants should carefully follow all instructions provided during the application and hiring process. If hired, you may receive paid call opportunities by email based on current client needs.

This position does not offer guaranteed income, full-time employment, unlimited work, or employee benefits. Pay is $6 to $7 per completed approved call — this is per-call contractor pay, not hourly employment.

Apply Today

Ready To Apply?

Complete the Call Center QA Employment application to be considered for telephone mystery shopping opportunities.